Privacy Policy
PRIVACY NOTICE
Last updated: August 24, 2025
Track Busway LLC (“Track Busway,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, make purchases, or otherwise interact with us.
Business Information
- Legal Entity Name: Track Busway LLC
- Address: 805 Hillsdowne Rd, Ste C, Westerville, OH 43081, USA
- Email: sales@trackbusway.com
- Phone: (614) 600-2598
2. Information We Collect
We collect both personal and non-personal information when you interact with us. This may include:
Personal Information:
Name
Billing and shipping address
Email address
Phone number and/or mobile phone number (if you choose to receive SMS/text updates)
Payment information (processed securely through our payment partners)
Non-Personal Information:
IP address
Browser type
Operating system
Referring website URL
Clickstream data
3. How We Collect Information
We collect information when you:
Make a purchase on our site
Create an account
Contact us via phone, email, or forms
Sign up for our newsletter
Sign up to receive SMS/text updates
Interact with our ads or social media
Browse our website (via cookies and similar tracking technologies)
4. How We Use Your Information
We use your information to:
Process and ship your orders
Communicate with you about orders, products, and promotions
Provide customer support
Send transactional and marketing messages by email or text message, if you have opted in
Improve our website, products, and marketing
Detect and prevent fraud
Comply with legal obligations
5. Sharing Your Information
We may share your information with trusted third parties who assist us in operating our business, including:
Shopify – e-commerce platform and hosting
Payment processors – such as Stripe, PayPal
Shipping carriers – such as UPS, FedEx
Analytics providers – such as Google Analytics
Advertising platforms – such as Google Ads, Microsoft Advertising, and Meta (Facebook and Instagram) – for purposes of delivering relevant ads, measuring their performance, and improving our marketing. In some cases, we may share hashed identifiers (such as email addresses or phone numbers) to help match our advertising with the right audience.
IT and security service providers
We require these parties to handle your information securely and only for the purposes we specify.
6. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Enable site functionality
• Analyze traffic and site usage
• Deliver relevant ads and measure their performance
• Support enhanced advertising features such as remarketing, conversion tracking, and advanced audience matching on platforms including Meta (Facebook/Instagram), Google, and Microsoft. These technologies may use hashed identifiers to link your activity across our website and advertising platforms.
Users may also manage personalized ad settings directly with platforms such as Meta and Google through their account preferences.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal information
Opt out of marketing communications, including text messages, at any time
To opt out of SMS/text messages, reply “STOP” to any message you receive from us. To opt out of marketing emails, click the “unsubscribe” link in any email you receive from us.
To exercise any other rights, contact us at sales@trackbusway.com.
8. Data Security
We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure.
9. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our site after updates indicates your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: sales@trackbusway.com
Phone: (614) 600-2598
Address: 805 Hillsdowne Rd, Ste C, Westerville, OH 43081, USA
